Careers
We're hiring! We have some exciting opportunities listed below.
India-Remote
Quality Assurance (QA) Engineer
The QA Engineer (recent graduate/associate to mid-career level) ensures the delivery of high-quality contact center solutions by thoroughly testing contact flows, intents, queues, and system integrations. This role is vital in maintaining high standards of customer experience and operational efficiency. While experience with Amazon Connect is a plus, strong QA expertise in any contact center environment is highly valued.
India-Remote
Senior Technical Project Manager
The purpose of the Senior Technical Project Manager (PM) is to oversee and manage complex technical projects from start to finish, ensuring they meet all scope, timeline, and budget requirements. The Senior Technical PM will manage complex customer delivery requirements for projects that are of strategic importance to ScaleCapacity, such as business and technology transformations and managed service contracts.